Payment
Registration and regular listings are free. You only pay for the add-on services you order yourself. This page is at the same time the Price list within the meaning of the General Terms and Conditions — here you will find the current prices of COINS credit and of the individual paid services.
COINS credit
COINS are the internal credit of your account, which you use to pay for add-on services on the portal. The rate is 1 COIN = €1.
All prices are final and include every fee. We are not VAT payers.
Company accounts
Company accounts currently have listings free of charge and with no limit on the number of listings. We are not selling Business packages at the moment, so you pay nothing for publishing listings.
If we return to paid packages, we will announce it in advance in accordance with the Terms and Conditions and publish the prices on this page. The add-on services TOP position and highlighting continue to be paid with COINS credit, equally for company and private accounts.
Prices of services paid with credit
You order these services directly on a listing and pay for them with the COINS credit in your account. They are available equally to private and company accounts.
Creating an account, browsing the portal, messaging and listings within the free limit are free of charge.
How to order and pay
24sellio.eu is not an e-shop selling goods — we offer no physical products and no shopping cart. You order either COINS, that is prepaid credit for drawing on services later, or a paid service for your listing directly.
Create an account or sign in. Registration is free and requires no payment card.
On this page or in your account under “COINS and services”, click the item you want to order. This step is the equivalent of adding an item to a cart.
We show you the item name, its scope and the final price in euros. We prefill the billing details from your registration and you can edit them before submitting the order.
You tick your consent with the Terms and Conditions and the Privacy Policy. When ordering a service that is to start being provided immediately, you additionally request expressly that its provision begin before the 14-day withdrawal period expires and you confirm that you have been informed of the consequences for your right of withdrawal. These two consents are not required when purchasing COINS.
You click the “Order with obligation to pay” button and we redirect you to the secure Comgate payment gateway.
In the payment gateway you choose payment by card or by bank button and confirm the payment. Once it is completed you are returned to the portal automatically.
Once the payment is credited we add the credit to your account or activate the service you ordered, and we issue a tax document in PDF.
Payment gateway
Payment gateway provider: Comgate, a.s. — https://www.comgate.eu/cs/platebni-brana
Payments on the portal are processed by the payment gateway provider. Both card payment and payment by bank button are available to you — both methods are fully operational and you choose between them in the payment gateway itself. You enter your payment details directly in the payment gateway environment or in your internet banking; we neither store them nor have access to them. Payment processing is governed by the terms and conditions of the payment gateway provider.
Card payment
The Comgate payment gateway supports Visa, Visa Electron, Mastercard and Maestro cards as well as Apple Pay and Google Pay payments, where you pay with a card stored in your Apple or Google wallet.
- In the payment gateway you choose card payment.
- You enter the card details directly in the payment gateway environment, or you choose Apple Pay or Google Pay and pay with a card stored in your wallet.
- The bank that issued the card may require additional confirmation of the payment, for example in the bank’s mobile app.
- Once the payment is approved we receive the payment information immediately, return you to the portal and activate what you ordered.
If your card is held in a currency other than the euro, the currency conversion is carried out by the bank that issued the card, at its current exchange rate.
Details on card payments in the Comgate documentation
Payment by bank button (bank transfer)
A bank transfer means a transfer of money between banks without using a payment card. You confirm the payment after signing in to your internet or mobile banking, so you enter your login details solely at your own bank.
- In the payment gateway you choose payment by bank transfer and select your bank from the list.
- Depending on your bank and device, you continue in internet banking, in the bank’s mobile app or by scanning a QR code.
- You sign in to your banking and confirm the prefilled payment order; you do not change the amount, the variable symbol or the recipient’s account.
- Once you have paid, the payment gateway redirects you back to the portal.
With banks connected to instant confirmation the payment is confirmed immediately. If you do not find your bank in the list, you choose the other banks option and enter the payment details manually in your banking — confirmation of such a payment usually arrives by the next day and we activate the service only after it.
Details on bank transfers in the Comgate documentation
Contact for complaints and questions about payments
Questions and complaints concerning the course of the payment itself are handled by the payment gateway provider:
Comgate, a.s.Gočárova třída 1754 / 48b
Hradec Králové
Email: podpora@comgate.cz
Tel.: +420 228 224 267
Complaints about an ordered service, refunds or withdrawal from the contract are handled by us — you will find the procedure below and in the Terms and Conditions.
Service delivery
Everything is delivered electronically as soon as the payment is credited, usually within seconds — COINS are credited to your account and the service you ordered is activated on your listing. Nothing is shipped physically and we charge no postage or packaging.
You will find the tax document in PDF in your account under “Invoices” and we also send it to you by email.
Withdrawal and complaints
As a consumer you have the right to withdraw from the contract within 14 days. For COINS this right is retained for the credit you have not yet spent — we will refund the proportionate part of the price. For a paid service whose immediate provision you expressly request, the right expires only once the service has been provided in full; if you withdraw while it is being provided, you pay only the proportionate part of what has already been provided. You can withdraw online via the “Withdraw from contract here” link in the footer of every page.
You can file a complaint or a refund request directly in your account or by email. Details are in the document: Terms and conditions